Dunkin'

3.9
685 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Beckley, WV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4223 Robert C Byrd Dr, Beckley, WV
25801, United States

Hours

Reviews

3.9
685 reviews
5 stars
352
4 stars
118
3 stars
75
2 stars
43
1 star
97
  • JM
    Joey McKinney
    Sep 20, 2025
    1.0
    The gentleman working there had his pants around his waist, sunglasses on inside, smelled like marijuana, and was cursing in front of all customers. It was the worst customer service I’ve ever experienced. I hope this isn’t the standard of professionalism Dunkin is allowing now.
  • JE
    jami elmore
    Sep 17, 2025
    1.0
    I have visited this location at least 5 times and out of 5 only 1 visit was delightful. On 1 visit my husband and I sat in the drive thru 15 minutes, so the employee could visit with friends. 2nd visit we wasn’t acknowledged at all when we was in the store, so we just left . 3rd visit was thru the drive thru and the employee was the most rude, unfriendly and just down right mean, now I get it, it’s extremely hard working with the public, so I brushed it off, thinking maybe she just had to deal with someone rude. My 4th and final visit was this evening 9/17/25, my daughter and I decided to have a little coffee time together, we go thru the drive thru and we are greeted with can I help you, my daughter replied one moment not sure what we want. The employee with the nastiest attitude got very rude, she acted as if it was holding things up, when in fact we was the only customer in line. She blew, nasty tone and just not friendly at all. We get to the window, and the gentleman that was at the window serving asked us how our evening was going and I explained it was fabulous until the lady that took our order was extremely rude, the young man apologized for her behavior and offered us someone else’s order because they left it. I COMPLETELY understand why that customer left their orders. I am calling for the district manager to further train this young lady, I truly get it, working with the public is hard but not all customers are rude. So long DUNKIN
  • DH
    Donald Hall
    Sep 14, 2025
    5.0
    Just a small coffee shop at the middle of an intersection that makes getting in roubg sometimes. Place is small.
  • AS
    A S
    Aug 27, 2025
    2.0
    Runs out of items far too often and does not update so when you place a mobile order and go to pick it up, you are short items you’ve already paid for
  • KB
    K B
    Aug 23, 2025
    1.0
    This is absolutely the WORST DD's experience I've ever had! What on earth? I'd fire every single one. ZERO customer service!! They're so ignorant that they can't even greet people and smile?? The person who gave me my coffee looked like they wanted to kill me or somethin'.... Hire ppl who "get it" or don't have a business!