Dunkin'

Reviews

• SS

  Sally

  4 days ago
  2.0
  The customer service has went downhill. I ordered a bacon, egg, and cheese bagel with cream cheese and only got a bagel with cream cheese. I called and employee said she would leave a note in the office. On a separate day I ordered the same thing and it didn't have cream cheese. We are charged extra for cream cheese only to not get it. When I called again she said that since I hadn't gotten either she would just leave a note for me to get a sandwich when I came in. The next morning I order donuts (which we do frequently). I mention the sandwich while I am ordering, then get to the window and they have several different people asking questions about when I ordered (which I had already given order numbers). There was a line of people behind me and they still didn't trust that I had been charged for this stuff and not received it. The customer service used to be really good, however this is unprofessional. I just left without getting what I paid for 🤷
• LM

  London Martinez

  Oct 12, 2025
  1.0
  Worst donuts apperance I've seen 😑
• SZ

  Suzana Zane

  Sep 29, 2025
  5.0
  Tables were spaced comfortably.
• CD

  Cheryl Dillenburg

  Sep 9, 2025
  5.0
  Their app is amazing! Order ahead is a time saver for me because I work early mornings. My order is always spot on and hot. Most of all, the faces are friendly and happy to see me.
• HN

  Herbert Nauer

  Sep 1, 2025
  3.0
  You guys need to add the long john donuts to the mobile app