Dunkin'

Reviews

• EC

  Erin Richards-Gonzalez, CPC

  Oct 6, 2025
  1.0
  On 10/5 @ 10:20 am I walked into this location to the manager or supervisor berating her elder staff (Ellen) in front of other staff and customers. I’m literally shaking again thinking about this. I was mortified for her but it took me a minute in my own disarray to realize what was happening and in that moment, the manager walked away… seconds before I was about to make a scene myself on Ellen’s behalf. I was a manager for over 20 years, was a VP, and a business owner and I can attest, this is NOT the type of person you want managing other people. An entire room full of people watched a young punk, talk disrespectfully to her elder and had to watch her take it. This message is THE ABSOLUTE LEAST I can do to stand up when I didn’t stand up in person. No one should allow this behavior of others. If I return to this location and see anything of this sort, I will immediately call Dunkin Headquarters myself to inquire why she is still managing others after the awful comments already made about her here. Again, the VERY LEAST I can do to prevent further abuse.
• MG

  Mariah Gallagher

  Oct 2, 2025
  1.0
  The one star is for Ellen. The girl with the bull ring on her nose and gages in her ears is the most disrespectful person I've ever come across. She constantly was yelling at Ellen, criticizing EVERY little thing, and non stop talking bad about her to the other employee in front of 15+ customers. Ellen is so strong for being able to still work in such a toxic environment! I don't care if that other girl is considered a "good" employee, that amount of disrespect and lack of professionalism should NOT be tolerated! My heart aches for Ellen.
• MH

  margery harvey

  Aug 10, 2025
  4.0
  Coffee was good.
• IM

  Ian Mather

  Jul 31, 2025
  3.0
  It was odd. They could accept card payments at the drive thru but not at the counter most odd.
• JS

  Jim Sanders

  Jul 13, 2025
  1.0
  Didn't have hot coffee. Didn't offer to make. Brutal.