Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Naples, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
457 reviews
5 stars
233
4 stars
79
3 stars
39
2 stars
21
1 star
85
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly from management, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and food items not being available or fresh.
Cleanliness
Several reviews highlighted issues with cleanliness, both in the dining area and in food preparation.
Staff Friendliness
While some customers praised friendly staff, many others noted a lack of friendliness and poor attitudes from employees.
Management Issues
Numerous reviews pointed to poor management practices, including yelling at staff and inadequate training, contributing to a dysfunctional environment.
- RORabidus OfficialNov 5, 20251.0Worst breakfast sandwich Ive ever had would have been better off with a gas station breakfast
- WCWilliam CowanOct 30, 20251.0I did'NOT get what I order. I payed for it. Then I had to reorder. Next time I will go to 7-eleven.
- VCvictoria c.Oct 24, 20251.0terrible customer service. this dunkin is close to my house so its convenient for me, however, everytime I come to this dunkin the staff is just extremely rude & miserable. If you don’t want to work, don’t work. but stop bringing your attitude and disrespect to people for no reason. customer service is top tier, I believe the manager(s) here should give the staff some customer service training.
- CSChristopher SuggSep 14, 20251.0Ordered a large cold brew less ice, this is what they gave me. I asked for them to put a bit more coffee. I was told "this is how its supposed to be they won't allow me to put anymore". This store is literally the worst. Think about how ridiculous that is.
- CWCrystal WilsonJul 24, 20255.0Always friendly staff.