Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
I had to wait 20 minutes and when I went up to order the Indian guy said I don't have time
ZH
Zach Hodge
Sep 27, 2025
1.0
RAW BACON ON MY SANDWHICH !!!!! ORDERED SAUSAGE AND GOT SAUSAGE AND BACON ! It’s against my religion to eat bacon.. and I was charged for it. Coffee was all ice and the bagel would make a good hockey puck to say the least !!! 12 dollars for the meal deal and a wake up wrap. And I get sick from bacon not only bc I don’t eat it bc of personal choice , but was RAW!
MB
Max Brungardt
Sep 20, 2025
1.0
Large iced coffee with less ice had a full cup of ice. When I asked them to remake it with less ice they refused.
SL
Sharon Lee
Sep 11, 2025
1.0
I had the ABSOLUTE WORST experience at this DD location today. I am Sooooo mad still!!! I stopped here on my way to the laundromat to wash my winter comforters and I simply ordered a sausage/ egg/ cheese croissant for myself, and a sausage/ cheese croissant for my hubby and a strawberry Sabrina daydream. I pay 14.98 for my order and go on my way. Low and behold one of the sandwiches has NO SAUSAGE!!! I finish washing my comforters and throw my sandwich back in the bag in my car and said I'll take it back on my way home. I get back to DD and the manager/ owner/ head honcho/ sandwich king or whomever he is takes my return to the level of WW3!!! I said sir, I don't want my money back I would just like the sausage on my sandwich. He accused me of taking the sausage off of the sandwich, eating it and then asking for another sausage!!! REALLY??? I said sir you messed up the order and all you should do is say sorry, my bad and I'll make you another sandwich. It was RIDICULOUS!!! This guy argued with me for at least 5 minutes!!! By this time I didn't even want the sandwich. Needless to say, I COULD BE STARVING, and I would NEVER eat from this location again. They don't deserve ANY of my hard earned money!!! I wish there was an option for NO STAR BECAUSE THEY CERTAINLY WOULDN'T GET ONE!
# Language Barrier
# No Customer Service Skills
#No Common Sense
CM
Ciarra Millington
Sep 1, 2025
5.0
I didn’t get the man’s name but it seemed like he was alone getting hit by a lot of cars. It’s 11 pm and he handled it like it was 5am and everyone had to go to work. He’s was super kind and fast. He even gave me and my boyfriend a donut which just so happened to be his favorite. I’d definitely recommend this location any time of the day.