Dunkin'

3.6
353 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Silver Spring, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13804 Outlet Dr, Silver Spring, MD
20904, United States

Hours

Reviews

3.6
353 reviews
5 stars
168
4 stars
55
3 stars
31
2 stars
22
1 star
77
  • TL
    Treasure Ladae
    5 days ago
    1.0
    The customer service was horrible literally had to wait 10mins mins to place my order inside to avoid the long line outside and had to wait another 14mins to receive it in pieces sandwich here drinks 10mins later. Flys flying over mobile orders it was just a lot to bear. The staff was clearly unhappy to help the line inside. Gotta teach your employees that “AMERICANS RUN ON DUNKIN” so they need to be ready with pleasantries instead of whatever that was, it definitely wasn’t customer service done right. This location definitely helped to further ruin my day today. Never again.
  • NN
    Nicole
    6 days ago
    1.0
    SO SLOW!! Consistently slow. Will no longer be giving business to this location.
  • DV
    Dee Vaz
    Oct 11, 2025
    2.0
    I ordered a butter pecan ice coffee and was charged an additional fee for an extra pump of the butter pecan syrup only to find there was no butter pecan added. They forgot to add it. A complete disappointment! I patronize this location frequently. There has been quite a few mistakes with my order that I’ve overlooked. I’m beginning to think I should take my business elsewhere 🫤
  • SA
    Sussy Argueta
    Oct 9, 2025
    4.0
    Mi refreshers favorito lo tienen en Dunkin y estoy obsesionada no lo cambio pero por favor no me den más las pajilla/Straw de agave sabe horrible la bebida y huele como moho, a polvo, a algo viejo, prefiero ir a otra localidad aunque sea más lejos pero que si me den pajillas de plástico. Que si quieren hacer algo por el planeta busquen otra idea que no les arruine los sabores su producto.
  • VH
    Virgil Hawkins
    Sep 25, 2025
    3.0
    Been here a few times. They have a lot of traffic but they manage it pretty well for the most part. Unfortunately they tend to get my order wrong with the exception of a couple rock stars. There have been numerous occasions where the order was repeated several times for confirmation but still managed to get it wrong. They do not offer receipts so i must always either go back or ask myself if i need it. Overall make sure you order with your app to take out any human errors that may likely happen on your visit any youll be good. If you have to order in person god bless you.