Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hillside, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
248 reviews
5 stars
102
4 stars
36
3 stars
18
2 stars
17
1 star
75
What are people saying?
AI-generated from customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of slow service and incorrect orders.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty floors and reports of pests, leading to customer disgust.
Food Quality
Inconsistent food and drink quality was noted, with complaints about stale items and poorly made beverages.
Positive Experiences
Some customers praised specific employees for their friendly service, particularly highlighting a staff member named Jackie.
Management Issues
Many reviews pointed to poor management and training, with calls for better oversight and employee conduct.
- JLjordan losoyaOct 25, 20255.0great service, great atmosphere, great food & great drinks!! my fiancé & i went through the drive thru, yasmin & maria were both very sweet and kind to us! they gave us extra munchkins for free!! ☺️☺️
- ECEricka CarrionOct 25, 20251.0Desagradable pedí un croissant en el drive thru cuando voy a pagar todo bien y luego resulta que no tienen si no tienen porque me cobraron ahora tengo que esperar 3 días por mi dinero no es mucho pero como quiera es una pérdida de tiempo y todo por errores de ellos así que no volveré aparte de eso todavía se enojan en vez de pedir disculpas por sus errores
- KKKeylaOct 20, 20252.0Black gurl there has a nasty attitude and poor hygiene. After manager left she spent most of the time in the washroom. And not once washed her hands. Im glad she didn't prep my drink and food 🤢
- IYIloveicebearsytb YTOct 20, 20251.0Went in Saturday placed a $6 meal order eat in . Saw a black employee go to the bathroom several times and not once wash her hands. Disgusting. On top of that was extremely rude. And made a mess every time she prepared a drink and didn't even bother to clean up after herself went directly to her phone. I am disgusted by her performance
- JSJessica SmithOct 9, 20255.0I went Wednesday thru the drive. best experience ever from the newest crew member. From the was she greats you and hands over your order above and beyond. I asked The drive thru cashier her name. Jackie. Wow she was extremely kind and caring such a change from the rude and bad service the other girls always give. Always rushing you and the attitude. But Jackie was so nice and positive attitude. I wish jackie was always at the window more. Jackie you are one of a kind. Hope to see more of you at the drive thru window.