Dunkin'

3.5
342 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plantation, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7823 Sunrise Blvd, Plantation, FL
33322, United States

Hours

Reviews

3.5
342 reviews
5 stars
149
4 stars
51
3 stars
36
2 stars
24
1 star
82

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with inconsistent service quality.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Concerns were raised about unsanitary conditions, including food being handled improperly and cleanliness of the store.

Wait Times

Customers frequently mentioned long wait times in both the drive-thru and inside the store, even with few customers present.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and excellent service.
  • JM
    Jephthe Montes
    6 days ago
    5.0
    Every morning need!
  • JT
    Jackie Taylor
    Nov 7, 2025
    2.0
    Questioned if the owner cares about this location. In desperate need of an update.
  • MJ
    Melinda St John
    Sep 25, 2025
    1.0
    Picked up my mobile order just to recieve all the wrong things I ordered pumpkin munchkins instead recieved cold assorted ones. While both drinks were completely off. They also did not give me a receipt and claimed they cant cause they trashed it. Upon my return I presented them with the items and requested my order to be made. Just to be told they were out of the munchkins I ordered and didn't have the items to make both of my drinks. No resolution was offered no exchange, no refund didn't want to cancel my order just bickering with nasty attitude. Now I have to post a review so other people dont experience this and wait tili get a response from corporate this is my second time dealing with their garbage customer service. CHECK YOUR BAG AND ITEMS BEFORE LEAVING. They will hand you whatever just because they please. They will not make you aware your items are not available.
  • DR
    Dawn marie Rowe
    Sep 22, 2025
    5.0
    Experience was good.
  • CC
    Chris Collins
    Aug 24, 2025
    2.0
    Rushed through order and got the one food item I asked for wrong. Not surprised. There there was no drive through line. Frozen caramel coffee and a bowl of chipotle hashbrowns. (Got the wrap instead) this is what the coffee looked like. Big ole ice chunks. Not blended properly. Had to set it in the sun before I could drink it🤷🏽‍♂️.