Dunkin'

Reviews

• EM

  Elizabeth Murphy

  Oct 13, 2025
  5.0
  Sasha provides wonderful customer service. Such a nice staff.
• CV

  Chris V

  Sep 2, 2025
  5.0
  Dunkin' Donuts is a very good breakfast restaurant. They serve your coffee pretty fast and they also serve bacon egg and cheese on a bagel within 5 minutes. The downfall of this is that it's a small Dunkin' donuts and there's always a lot of people in there.
• EE

  Elvis

  Aug 21, 2025
  3.0
  They toast the bagel for your egg sandwich in the convection oven not the conveyor toaster. This just makes the bagel hard not toasted. Makes a difference at 5:30 am. Other than that the folks are nice and it seems clean.
• VR

  Victor Robalino

  Aug 10, 2025
  1.0
  I have been a loyal customer of this Dunkin’ Donuts location for over 15 years, often stopping in for coffee during the week and occasionally on weekends. Unfortunately, my recent experience was extremely disappointing and unprofessional. Today, my 11-year-old son urgently needed to use the restroom when we stopped in. I informed the cashier that I was purchasing coffee and asked if my son could use the restroom. She smiled, told me it was closed, and directed me to another employee. That employee, who was taking out the garbage, also denied access—explaining that the restroom had just been cleaned. At this point, my son was in visible discomfort. I politely explained that the store was still open for business and asked why the restroom was closed two hours before closing time. Both employees repeatedly deflected responsibility, telling me to ask the other for approval. When I requested to speak to the manager, I was given no clear response. As a long-time customer, I was shocked and upset to be treated this way. I understand businesses may need to limit restroom access in certain situations, such as for safety concerns, but this was not the case here. I have supported this location for many years, but after this experience, I will no longer be returning. This kind of treatment toward loyal customers—especially a child—is unacceptable.
• NR

  Nikki Reilly

  Jun 24, 2025
  1.0
  Super rude worker threw a box cause I didn’t ask for it and a cup went flying at me. The better dunkin is in north Massapeuqa these workers are very rude people for no reason at all