Dunkin'

Reviews

• JH

  J. Harper

  1 day ago
  1.0
  I am a die hard Dunkin fan, visiting everyday, sometimes twice per day. Depending on my schedule for the day, I may visit a different location. Well, I ALWAYS get the same thing so I know when it's made correctly. This location's coffee was completely watered down. I asked them to remake it and it wasn't any better. Disappointment.
• EH

  E H

  Oct 4, 2025
  1.0
  I just went through the dry through.I do dunkin' donuts every day.I go to the one on general booth boulevard, as well as the one on birdneck. I decided to go to this one today on first colonial.Because i'm headed this way.And I thought I would give it some business and order a sandwich.Because dunkin' donuts is my go to near my house. I ordered a coffee and a bacon.Egg and cheese croissant and I got to the window and the lady was super nice.There was a gentleman that stuffed it in a bag and handed it to her, and it was very quick. She nicely handed me the coffee and was pleasant.Unfortunately, when I opened my sandwich, when parking right outside of the establishment, I realized they gave me the wrong sandwich.They gave me a bagel and not a croissant, which I am not going to.Eat. then, the bagel looks like it has mold on it.And the cheese is not melted, so I went around to the dry through, and the lady hollered at me that they don't melt the cheese.And this is not the lady that served me.That was nice.This was a lady behind her saying, sorry, we don't melt the cheese.We don't melt the cheese twice.And maybe even three times and I told her, yes, I always get the cheese melted on my sandwiches at dunkin'.Donuts that the cheese shouldn't be hard and just sitting on top and the bagel, not looking moldy.And I told her it was the wrong sandwich. Her attitude was so poor that I just pulled off, and I threw out my sandwich.I couldn't believe how poorly I was being treated after telling them I got the wrong sandwich and the cheese is hard and not melted that I need to deal with the cheese the way it is. This is horrific and really put a bad start to my morning. And I'm no longer going to patronize this Dunkin' Donuts ever again. And I will pass on the word. How pathetic i was treated.
• JT

  Jahkia Thomas

  Sep 8, 2025
  1.0
  Young girl with red braids was the worst. No customer service skills at all. I wouldn’t have her walk my dog honestly! Just completely rude and embarrassing!
• WW

  WIll

  Aug 21, 2025
  5.0
  This is the only Dunkin in VB that can get an order right. Promote everyone working here to upper management immediately. Highly recommend this place if you want the food that you ask for.
• AS

  Alexander Shaw

  Jul 28, 2025
  2.0
  I don’t really understand how the store could undergo a month’s worth of construction, and the machines still be broken when I come in, as well as the store still somehow be understaffed.