Dunkin'

Reviews

• CC

  Chloe Clark

  Oct 11, 2025
  1.0
  They suck ! No matter how much I love dunkins everytime I go to this location my coffee is TRASH !! Highly disappointed smh
• SS

  smd

  Sep 29, 2025
  1.0
  Happy national coffee day to us🤠 We placed a mobile order that went through and after pulling up to the drive thru we saw a sign that said they were closing early at 7. After pulling around and parking we see all of them just sitting around for some kind of meeting. One employee walked to the front SOLELY to lock the door in our face then the manager came over and asked if I had a mobile order. While waiting for the drinks another mobile order went through and they then were talking about "turning it off" which idk why it wasn't already off if they knew they were closing at 7? After we got our drinks I then asked for the food we ordered and heard complaints from employees. After standing there waiting for the food for over 10 minutes the manager announced the oven would need 10 more minutes to heat up. Then the group of them started laughing and saying how they wouldn't be waiting for 10 minutes and one employee was even like “I got $2 in my pocket rn” as if he was even offering that lol. After all the bad mouthing I finally decided to just get the refund because nothing on the menu is worth an almost 30 minute wait. Maybe the next meeting should be about customer service🤣
• SR

  Shanna rogers

  Sep 28, 2025
  1.0
  This location has big issues… there is not a single time I ever go and get my order right-not once. I say that and I go a lot because their coffee is my favorite. If your coffee isn’t messed up…the food is. You either get extra, get the wrong food, they don’t have what you ordered, or they say you didn’t order food at all. I have to verbally go over my order with them and wait 15+ extra minutes in line because no one made the food. I have many times made an order either online or at the speaker and got to the window, handed a coffee and told to have a good day when I have 5 other food items not in my hand. Worst part other than that? The coffee wasn’t even from my order.
• DD

  Dustin

  Sep 15, 2025
  1.0
  When attempting to use this dunkin for anything (especially pickup orders) you are guaranteed at least one issue with your order. They continue to run out of ice of all things on a consistent enough basis to be annoying, they fail to have multiple items you attempt to order, and then they fail to provide you a refund for said items because they don't have any customer service employees available. With Starbucks being roughly 3ish miles down the road, I would recommend heading that way for satisfying orders. If you can't stand to drive that far, there is a McDonald's right across the street that can at least get 2 things right and will give you a refund if they can't. Hope to see this place under new management or closed down and replaced with a better chain in the future.
• NC

  Nicole Cortese

  Sep 9, 2025
  5.0
  Was so good. Love that you can now make up your own drinks on the screen