Dunkin'

Reviews

• MA

  Mireya Adame

  6 days ago
  5.0
  I bought a Halloween bucket with donut holes and was greeted with festive and smiling employees! service was fast and my drink was delicious! Daniela, who was my cashier, had the most friendly and cheerful demeanor. This Dunkin Donuts location will be my go-to place for anything caffeine and donut related.
• EC

  Emily Cardenas

  Oct 11, 2025
  5.0
  It’s really good go and check it out is amazing I recommend donuts and ice cream! :)🤍
• JJ

  John

  Oct 6, 2025
  3.0
  This is the second time the Wakeup wrap tasted like smokey charcoal. Guess I'll just get an extra donut next time.
• JM

  Jacob McIlveen

  Oct 3, 2025
  1.0
  I have never had a worse experience repeatedly happen to me at a Dunkin Donuts. I am originally from Massachusetts and have eaten Dunkin since I was a toddler. I worked at Dunkin all through high school for 4 years. Every time I go to this store the staff is blatantly rude to me and makes my order incorrectly. Additionally the store rarely has an entire full menu. I am told there is always product missing (bagels, coffee flavors ect.). I have made a complaint to corporate, and there has honestly been a change for the worse since then. It is so disheartening after being committed to buying this brand for 29 years, and I can no longer visit the store in the town that I live. Moving forward I cannot see myself ordering from here only to waste my money on incorrect orders and poor customer service.
• AJ

  Adam Arriaga Jr.

  Sep 29, 2025
  1.0
  I have been requested many times from my wife and daughter to go by Dunkins in Bastrop Tx. It seems to get worse and worse. Yesterday my daughter and Wife ordered 2 Kolaches, 2 coffees and a wrap, the dough was completely RAW and the wrap was a complete MESS. When my daughter and I stopped by today, for a refund that was approved by (CLAUS), we were met with disrespect, horrendous customer service. We asked to speak to a manager (CLAUS) several times. Vicky informed us that HE was in the back making donuts, food. As, we kept informing Alysa and Vicky what (CLAUS) authorized. Alysa, long hair , large eye brawls staff member were laughing and telling us to go somewhere else. Vicky was allowing the disrespect to continue as we were trying to resolve our issue. My daughter and I did reply back as we were very upset that we were trying to refund a small issue. It seemed like these girls at a split moment will disrespect the public. Vicky (CLAUS) has created a DISRESPECTFUL TEAM. She should be fired or demoted back to a TEAM HELPER. This team created this negativity and we were told not to return. I WOULD LIKE TO SPEAK TO A REGIONAL MANAGER ABOUT THIS STORE AND STAFF MEMBERS.