Dunkin'

3.6
713 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Madison, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
739 S Gammon Rd, Madison, WI
53719, United States

Hours

Reviews

3.6
713 reviews
5 stars
326
4 stars
128
3 stars
58
2 stars
54
1 star
147
  • AV
    Alexis Vogt
    Sep 20, 2025
    1.0
    My friend and I stopped in and spent over $20 on food and drinks, and the experience was really disappointing. To start, the staff wasn’t very friendly. My friend ordered through the app, and when we got to the drive-through, the order wasn’t even ready. After waiting, we finally got the food, but it was missing the bacon. We went inside to ask about it, and instead of remaking the sandwich, they just handed us a tiny portion of bacon on the side (picture included). On top of that, my coffee was made wrong—there was no French vanilla syrup in it. The lady at the counter just took my cup (with my straw already in it), poured in two pumps of syrup, and handed it back. No offer to remake it properly. For the amount of money we spent, the customer service was really lacking, and the overall experience was frustrating.
  • MW
    Mark Weber
    Sep 16, 2025
    1.0
    Had some Dunkin points to redeem an was in town for several days. Drive Through service and walk in service. Used to the Dunkin app to place an order for coffee and cream. Made the request while shopping in the area. Arrived and parked. Walked in and the order was not ready. Had to flag down an employee and they said I don't know. Ask a second one and this one took ownership of the order. Yeah, it was hot and smelled good. Left the store and has the long drive and enjoyed the coffee as I traveled. The issue was the secret ingredient added. COFFEE GROUNDS. About an inch in the bottom of the cup. One and some at this joint. Attempted to contact the store and the corporate office. No response.
  • GA
    Glo Alot
    Sep 3, 2025
    3.0
    Coffee is yummy
  • JP
    Josh Powell
    Aug 30, 2025
    1.0
    Went in to pick up my order of food. Missing an item so tell them about it. The hashbrowns were freezing cold. Turns out we also didn’t get our second order of hashbrowns. It also took sooo long to get this all done.
  • JP
    Jennifer Powell
    Aug 30, 2025
    2.0
    Part of my mobile order was missing. Food was cold and the donuts were wrecked. Never coming here again.