Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hoffman Estates, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
I told the employee that the floor was wet and condensation was leaking from their ceiling.. she said its leaking all over...no apology.
asked for fresh decaf coffee. I know for sure this employee gave me super strong caffeinated coffee on purpose... my heart rate was 130 sitting down.. I didnt feel well after drinking half of the coffee and it had about 2 spoonfuls of visual beans when I poured it out...
please do not go here for your own health... this was unacceptable behavior that could have seriously harmed me.
If your the owner... please check your cameras on who this employee was... I was there 8/18 at around 4pm.. 1 medium decaf coffee was purchased.
GS
G S
Jul 28, 2025
1.0
Absolutely atrocious customer service. Do NOT go to this location. I will go out of my way to avoid this place.
TT
tony
Jul 27, 2025
5.0
Ayushi took really good care of me!!! Always gets my coffees looking and tasting amazing!! Definitely needs to get a raise or promotion!!
SS
Stephanie
Jul 20, 2025
1.0
look. I understand it's just a job. But whoever is manning this dunkin at 4am - 6am...please. I can't keep doing this anymore. I'm tired of getting an iced latte that looks like it was topped off with water from the sink when there are, in the same order, drinks made very well and are the perfect blend of coffee and milk. When you're at the edge and the only thing holding you is the possibility of an okay (I'm not unrealistic. I know it's not going to be good EVERY time. But I don't feel like it's unreasonable to shoot for okay) latte, it really starts to get to you.