Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jamaica Plain, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
456 reviews
5 stars
211
4 stars
105
3 stars
76
2 stars
22
1 star
42
What are people saying?
AI-generated from customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers experienced long wait times, especially during busy hours, impacting overall satisfaction.
Staff Attitude
While some staff were praised for being friendly and helpful, others were noted for rudeness and poor customer service.
Cleanliness and Facilities
The location lacks adequate seating and restroom facilities, which has been a point of concern for customers.
Product Quality
There were complaints about the quality of food and drinks, including burnt items and stale products.
- JSJoel Spencer2 days ago1.0When I ordered a medium Frozen coffee. They gave me a small I asked for mocha, they didn't give me mocha at all.
- LCLiz Cruz2 days ago1.0I don't understand y ask for specifics if they ignore what u say when u order really unsatisfied with my coffe nothing of what I ask for
- JGJasline GonzalezSep 19, 20254.0It appears to have closed down?
- LWLe WooAug 7, 20252.0They do not give the correct order and Jen you call to address the issue , no answer guess you have to do it in person .. this was a mobile order pick up as well
- LBLila BovenziJul 18, 20253.0This Dunkin has no bathrooms or tables, it always seems understaffed, and the hash browns usually come out soggy. That being said, it is always there for me when I need a coffee before work and for that I am grateful. Some of the workers are really nice too