Dunkin'

Reviews

• TT

  Tish

  Sep 9, 2025
  1.0
  Formal Complaint Regarding Unprofessional Conduct at Dunkin’ Donuts Liberty Office Dear Dunkin’ Donuts Corporate Customer Relations, I am writing to file a formal complaint regarding my recent experience with the Dunkin’ Donuts Liberty office. On September 9th, I called seeking the corporate office phone number. A woman who identified herself as the assistant office manager answered. Her response was extremely unprofessional. When I asked for the corporate number, she stated with attitude that she did not know it and told me to look online. I explained that the number is not listed online, and she dismissively said, “oh well,” before hanging up on me. This behavior is unacceptable for someone in a management position. It not only reflects poorly on Dunkin’ Donuts as a company but also demonstrates a lack of basic professionalism, courtesy, and willingness to assist. Additionally, this assistant office manager has a reputation for being unavailable, avoiding calls, and failing to provide support to employees or customers. I urge Dunkin’ Donuts to review this matter seriously. Employees in management roles should be accessible, respectful, and helpful, not dismissive or evasive. I request that appropriate action be taken to address this employee’s conduct and to ensure that other customers and employees are not treated in the same manner.
• HW

  Hailey Welch

  Sep 7, 2025
  3.0
  I like this location however whoever is the manager needs to schedule more people on weekends! They have two poor teenage girls running it on a Saturday when it’s busy, looks bad on the manager
• NB

  Nick Bruns

  Sep 5, 2025
  2.0
  Received wrong breakfast sandwich multiple times now.
• JG

  Jason Gomez

  Aug 7, 2025
  5.0
  Orders were quick and accurate...the munchkins were yummy.... My turkey sausage and egg bagel was so good.
• KW

  Kaylee Winer

  Aug 4, 2025
  2.0
  The food is pretty good. The drinks always done right. However, the attention to detail with orders is not good. I've had multiple orders where I've order bacon avocado toast without bacon. Today I ordered 2 croissants and only got 1. No one is ever rude or disrespectful. Always smiles! It's just frustrating to pay for the item and not receive it.