Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Frankfort, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer experiences with service quality are mixed; while some staff are praised for being friendly and efficient, others are reported as rude and unhelpful.
Food Quality
Many customers expressed dissatisfaction with the quality of food, particularly donuts and coffee, citing issues like staleness and incorrect orders.
Drive-Thru Issues
The drive-thru has been criticized for poor infrastructure, including potholes that have caused vehicle damage, and long wait times.
Cleanliness
Several reviews mention cleanliness issues, including unsanitary conditions and bugs in the store.
Inconsistent Experience
Overall customer experiences vary significantly depending on the time of day and staff present, with morning visits generally receiving higher praise.
WS
Wulfgar Solbjorn
Nov 3, 2025
1.0
This location has ruined more food than I can total up. You will be served half-assed cold sandwiches with old ingredients here because the staff don't care about your experience. Only how you're inconveniencing them by making them do things. Also the interior of this store is almost always dirty.