Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
491 reviews
5 stars
251
4 stars
86
3 stars
40
2 stars
31
1 star
83
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the friendly and attentive staff, highlighting their ability to remember orders and provide excellent service.
Order Accuracy
Numerous reviews indicated issues with order accuracy, with many customers reporting incorrect or incomplete orders.
Cleanliness
Some customers noted cleanliness issues, including reports of flies and unsanitary conditions behind the counter.
Speed of Service
Several reviews mentioned slow service, particularly in the drive-thru, with long wait times reported.
Product Availability
Customers frequently expressed frustration over the lack of available menu items, including donuts and other food options.
- MMMeghan McintyreSep 26, 20255.0One of the best Dunkin’s to go to! The employees are all very pleasant and kind! Drinks are made as requested and I always have a great experience here :) thank you!
- JLJessica LawsonSep 21, 20255.0This is the best location in Jacksonville, I would give them 100 stars if I could. The morning team is amazing and have never got my drink wrong and they know my order without me telling them. The customer service at this location is amazing.
- KHKey HernandezSep 11, 20255.0Idk the man name he’s black with dreads but he has top tier customer service
- BHBrittany HodgesAug 26, 20251.0Goodness, I normally don’t leave reviews but I just received this thing that is supposed to be a croissant stuffer a few minutes ago at this location on Hendricks. The photo speaks for itself. 😬 they were also out of a lot of stuff.
- CPCamille PerrinAug 24, 20255.0Courtney makes this location the best. She’s the only reason why I go so often and why I don’t go to the 3 other coffee shops less than a mile from my house. She knows who I am as soon as I pull up to the window. She’s always super nice and welcoming. She makes the drive worth it. She deserves a raise!!