Dunkin'

3.7
560 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bowling Green, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2435 Nashville Rd, Bowling Green, KY
42101, United States

Hours

Reviews

3.7
560 reviews
5 stars
261
4 stars
99
3 stars
62
2 stars
43
1 star
95

What are people saying?

AI-generated from customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor management.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Speed of Service

The drive-thru and service speed are frequently criticized, with long wait times reported even during non-peak hours.

Food Quality

Food quality is inconsistent, with some items praised while others are described as stale or poorly prepared.

Cleanliness

Several reviews mention unsanitary conditions, including dirty counters and overall cleanliness issues.
  • OH
    Owen Harper
    Oct 27, 2025
    5.0
    I went in today (10.27.25) at 1:10pm and ordered a coffee. I was helped by an employee named Becka and she was very nice and soft spoken. She had a co-worker with her named Carissa that was very rude to her. Becka had told me it would be one second before she could help me initially as she was finishing an order. Carissa started counting loudly. Then Becka asked to grab something in front of Carissa when she was making my drink and Carissa was rude and told her to get out of her way. At no time was Becka rude or retaliated against Becka. She was a great employee to work with to take my order. I hope her pillow is always cool
  • FS
    Forrest Smith
    Oct 25, 2025
    1.0
    Service was fine, nitro cold brew was garbage!!!
  • TS
    Tina Shrum
    Sep 14, 2025
    5.0
    Friendly and polite
  • NC
    Nicole Clabough
    Sep 13, 2025
    5.0
    I'm a huge fan of their avocado toast, it was great. I also tried the Chipotle hash browns, those were also pretty good. 👍
  • AC
    Amanda Close
    Aug 31, 2025
    1.0
    Cooked food taste like chemicals and smelled so bad.