Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Bowling Green, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor management.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Speed of Service
The drive-thru and service speed are frequently criticized, with long wait times reported even during non-peak hours.
Food Quality
Food quality is inconsistent, with some items praised while others are described as stale or poorly prepared.
Cleanliness
Several reviews mention unsanitary conditions, including dirty counters and overall cleanliness issues.
OH
Owen Harper
Oct 27, 2025
5.0
I went in today (10.27.25) at 1:10pm and ordered a coffee. I was helped by an employee named Becka and she was very nice and soft spoken. She had a co-worker with her named Carissa that was very rude to her. Becka had told me it would be one second before she could help me initially as she was finishing an order. Carissa started counting loudly. Then Becka asked to grab something in front of Carissa when she was making my drink and Carissa was rude and told her to get out of her way. At no time was Becka rude or retaliated against Becka. She was a great employee to work with to take my order. I hope her pillow is always cool
FS
Forrest Smith
Oct 25, 2025
1.0
Service was fine, nitro cold brew was garbage!!!
TS
Tina Shrum
Sep 14, 2025
5.0
Friendly and polite
NC
Nicole Clabough
Sep 13, 2025
5.0
I'm a huge fan of their avocado toast, it was great. I also tried the Chipotle hash browns, those were also pretty good. 👍
AC
Amanda Close
Aug 31, 2025
1.0
Cooked food taste like chemicals and smelled so bad.