Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Great Neck, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
247 reviews
5 stars
106
4 stars
53
3 stars
28
2 stars
13
1 star
47
What are people saying?
AI-generated from customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative perception of overall service.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, which contributed to a poor dining experience.
Product Quality
There were complaints about the quality of food and drinks, with many customers noting that items were stale, poorly made, or not fresh.
Positive Aspects
Some customers appreciated the kosher offerings and found the coffee and certain food items to be good, indicating that there are positive experiences amidst the negative feedback.
Operational Issues
Customers expressed frustration over inconsistent hours and early closures, as well as long wait times for orders.
- LCLENNY CHOIOct 22, 20253.07:45 was closed, but they supposed closed by 8pm on Wednesday
- KSKira SergachevaOct 21, 20252.0I love Dunkin’ Donuts and prefer their coffee to others. But this place seems to not follow their standards. Their coffee tastes like water, really bad, really disappointing. Wouldn’t recommend
- RTRyan TrujilloOct 5, 20254.0In Great Neck New York its what they got. People are friendly and food was ok.
- CCCherylAug 24, 20251.0Very slow and unfriendly staff here. Even when I do mobile order it takes forever. It’s even happened that someone took my mobile order before I got there. They’ve given me my mobile order with missing items. My list can go on and on
- EEEstherAug 18, 20251.0The worst service I have ever received in any establishment in my life. Dirty floors dirty tables and chairs. Very nasty manager. Took my grandkids for breakfast it was 90 degrees in the store. Asked her to turn on the air condition she got mad at me. I had to clean the tables and chairs to sit on. They don’t understand my order so I had to go back to line to get again. Really horrible experience. Will never set foot in there again.