Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waynesboro, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
404 reviews
5 stars
182
4 stars
67
3 stars
41
2 stars
27
1 star
87
What are people saying?
AI-generated from customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 20 minutes.
Staff Attitude
There were numerous complaints about rude or unhelpful staff, with some customers feeling disrespected or ignored.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong drinks and missing items, leading to customer frustration.
Product Quality
While some customers praised the coffee and donuts, others noted inconsistencies in quality, such as cold drinks and poorly made food.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and negative employee interactions.
- JJJenni2 days ago1.0Drive thru Indian guy was rushing me cus my son didn’t know what he wanted next time if your worried about drive thru times maybe put a sign know what you want before coming in drive through and my son yelled what he wanted and he didn’t hear anything we said we was yelling
- DDDavid Danh5 days ago5.0Ive never ordered here myself but some people live off dunkin cofee
- ZHzach hessOct 22, 20251.0it should not have taken 10+ minutes to get 2 mediocre, premade donuts, and yet it did. employees left my purchase on a counter and forgot about me.
- AHAnita HarlowOct 15, 20251.0None of the staff communicate with other staff or customers. They hold orders for pickup on the counter instead of putting them on the shelf for customer.puck up. Stood there 10 min after ordering for my food to be sitting on the counter for 19 min. This place needs a HUGE overhaul and A LOT of training
- JHJESSICA HONACKIOct 4, 20252.0I placed a walk-in mobile order at 1:55, actually got my drink at 2:09. This is "fast food?" The door dash guy came in after me, left 5 minutes before me, and was offered a free donut for his wait. I was offered "sorry about that." Ridiculous service, unacceptable