Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Laurel, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
523 reviews
5 stars
215
4 stars
106
3 stars
58
2 stars
35
1 star
109
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers reported poor customer service, with instances of rudeness and lack of acknowledgment from staff.
Product Availability
Frequent complaints about limited product availability, including missing donuts and other menu items.
Cleanliness
Several reviews mentioned unsanitary conditions, including bad smells and dirty floors.
Staffing Issues
Customers noted that the location is often understaffed, leading to slow service and overwhelmed employees.
Mixed Experiences
While some customers praised individual staff members for their excellent service, overall experiences varied widely, with many expressing dissatisfaction.
- MMMICHELLE MILLERNov 2, 20255.0I got an iced caramel latte. So good.
- KKKeilyOct 26, 20251.0Went and took about like 20 mins to attend to us and when we asked for a top for the coffee they said they didn’t have any. Which is crazy because it was filled to the brim and was hot.
- DPDessa PotOct 4, 20255.0I went to this location after going to two other locations that had poor customer service. Not this time! Paola greeted me when I walked in and was very warm in her delivery. The young man that assisted her in making my drinks was also very patient and nice. The drinks were excellent!! Thank you for turning a bad situation around!
- ABAlex BSep 17, 20251.0Just no. Never have donuts.
- DDDeepakSep 8, 20252.0The place has a very bad smell. Like an uncleaned damp floor or something. I expected to smell sweet donuts or like at a bakery shop. And it was probably because of the time of day we went but selection was scarce.