Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their friendliness while others were reported as rude or unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food preparation, leading to frustration and dissatisfaction.
Cleanliness and Hygiene
Several reviews highlighted concerns about cleanliness, including unsanitary conditions and improper food handling practices.
Speed of Service
Customers frequently mentioned long wait times, especially during busy hours, with some expressing dissatisfaction with the speed of service.
Product Quality
While some customers enjoyed the food and drinks, others reported issues with stale items and incorrect preparation, affecting overall satisfaction.