Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Johnson City, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
805 reviews
5 stars
370
4 stars
200
3 stars
77
2 stars
48
1 star
110
What are people saying?
AI-generated from customer reviews
Service Speed
Customers frequently reported extremely slow service, especially in the drive-thru, with long wait times and orders not being ready on time.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty restrooms and a messy dining area, leading to a negative perception of the location.
Order Accuracy
There were numerous complaints about incorrect orders and a lack of attention to customer requests, resulting in dissatisfaction.
Staff Attitude
Several customers noted rude or unhelpful behavior from staff, indicating a need for better customer service training.
Product Quality
While some customers enjoyed the food and drinks, there were consistent reports of stale items and poorly made beverages.
- BBBully Boy774 days ago1.0I have NEVER had a good experience at a Dunkin. Not one. I'll pick this one to leave my review for them all. There are about 5 or 6 close to me. Not one was a good experience. McD, BK, and even Taco Bell aren't perfect but they don't mess up EVERY SINGLE TIME like Dunkin has. I just despise this company.
- MZMohammad Zakaria Majeed (Zakaria)Oct 25, 20255.0My hometown spot . Clean and nice . Check out the mall next door ! GL finding the lot 😁
- JJJohnnyOct 5, 20251.0Im here now. I ordered at 752. They to lose at 8 . I got a hot coffee. They had no milk. So gave me creamer in a 12 oz cup. And. It was not coffee!NOT. Coffee. I never left thdparkin lot...I went back to dindow at 8. They completely ignored me. The or 366. A coffee. You would think it would be. Coffee. It's not. I don't know what it is. Im not letting this go. Bad business. Really bad
- COClyde OsterhoutSep 17, 20255.0I like the coffee rolls and the sweet and non sweet tea mix. And I have had some of their sandwiches, they're really good.I would buy them again
- HSHelen SlaterSep 8, 20252.0Donuts are stale when you buy them now, long wait, a lot of yellow jackets inside (I'm allergic)