Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Middle River, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported issues with stale or old food items, particularly donuts and sandwiches.
Customer Service
Service quality varied significantly; while some praised friendly staff, others experienced rude or unhelpful interactions.
Cleanliness
Several reviews noted cleanliness issues, particularly with tables and food presentation.
Order Accuracy
Numerous customers complained about incorrect orders and substitutions without proper communication.
Speed of Service
Wait times were frequently mentioned as a problem, especially during peak hours, with some customers experiencing long delays.
LT
Lady Tonia
Oct 18, 2025
5.0
I ordered a croissant sandwich with an iced tea. It was good. I highly recommend you taste your tea before leaving if you get sweet tea. I have found the level of sweetness varies with whomever makes it.
SS
Sticky Syrup
Sep 26, 2025
1.0
I went here on 9/23. As soon as i got home, I noticed there was visible mold on my donut!! As you can see from the pictures. The donuts were very stale!! When I went back to try and get a refund, the cashier gave me a hard time! The customer service here is terrible!! I do NOT recommend this Dunkin!
KK
KiritoSenpaiYT
Sep 9, 2025
2.0
Ordered an ice coffee thru the drive thru. I’ve worked at Dunkin’ Donuts before. I know how the coffee I ordered should taste. This ice coffee that was made for me was not made the way it was supposed to. I ordered a large ice coffee and instead of liquid sugar they gave me regular sugar which was just piled up ant the bottom and I ordered French vanilla but it tastes like there’s no flavor. I would say to please ensure the staff make the coffees the right way because it’s unfortunate that other people are probably dealing with the same issue
DD
Don Dunn
Jul 18, 2025
4.0
Fast friendly service!
KK
Kathryn Kirby
Jun 29, 2025
3.0
Long wait time in driver through (at window, no line). Girl that gave us our drink and food didn’t give us a soda that we ordered at the speaker. We asked for it and she said we didn’t order it. Instead of saying “sorry we didn’t charge you for it” and solving the problem, she just kept making a snarky face saying “you didn’t order it.” If you don’t want to solve customer issues, don’t be in customer service.