Dunkin'

Reviews

• KT

  Kennadee Townsend

  1 day ago
  1.0
  I’ve been a regular customer at this Dunkin’ Donuts, grabbing my daily black coffee with caramel and cold foam. Usually, it’s fine, but today I had a really disappointing experience. The coffee tasted watered down, and when I politely asked for it to be remade, I basically got the same thing again. When I pointed it out, the staff member dismissed my concern by saying they sell a thousand coffees a day without complaints, implying my feedback didn’t matter. I understand they were busy, but that doesn’t mean my issue should be treated like it’s insignificant. Every customer’s experience matters, and a respectful response goes a long way. I really hope they take customer feedback more seriously and ensure that their quality is consistent.
• A1

  admission no. 1117

  Sep 30, 2025
  5.0
  Dunkalatte is amazing 🤩….love the place amd love their food
• AH

  Aniyah Hall

  Aug 24, 2025
  5.0
  Had a small mess up. Got regular munchkins instead of the seasonal pumpkin ones. I forgot their names but it was a young guy and girl and they were super kind about it. I appreciate the customer service. I work at a cafe as well and know mistakes are bound to happen with rushes. Keep it up with the kindness 💕
• LB

  Lili Knows Best

  Aug 14, 2025
  1.0
  If I could give them 0 starts I would. I get my usual drink from this location Strawberry DrangonFruit Refresher. I payed, took a sip while still in line and noticed it tasted watery and a tab off, so i asked could they add xtra pump off flavoring, which always helps. He takes me drink and does just that. I leave and head to the store. Grabbed few items and left. I immediately feel a sharp pain in my stomach, and run to bathroom. For an hour straight I had diarrhea and vomiting. Had to call off for my shift and lost out on alot of money for this shift. I am so beyond annoyed bc that was the only thing I had to eat or drink because it was still early in the day when I ordered. This is the 3 time I have gotten sick( 2 other times but from different locations both in indiana). They need to do better and hopefully the cleaning properly. I can guarantee you it was a bad bath of tea or the machine wasn't cleaned properly.
• MW

  Michelle Williamson

  Jul 29, 2025
  2.0
  I work too hard to pay $6 for ice. The day workers don't pull this full cup of ice garbage. The man at the window clearly heard me when I said it's all ice and walked away. I get coffees in the evening time after I get off work of doing double shifts I don't want watered down coffee for the morning because I don't have time to stop in the a.m. this why I get it at night. I took all the ice out and that's what I'm left with.