Dunkin'

3.8
452 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Louisville, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
320 S 4th St, Louisville, KY
40202, United States

Hours

Reviews

3.8
452 reviews
5 stars
222
4 stars
71
3 stars
67
2 stars
26
1 star
66

What are people saying?

AI-generated from customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing long wait times and order inaccuracies, while others praised the friendly and efficient staff.

Cleanliness

Feedback highlighted cleanliness issues, with some customers noting a dirty environment and concerns about the presence of homeless individuals inside and outside the store.

Product Quality

While many enjoyed the coffee and food, there were complaints about the quality of certain items, including cold drinks and poorly prepared food.

Atmosphere

The atmosphere received mixed reviews, with some customers appreciating the vibe and location, while others felt uncomfortable due to loitering and the presence of homeless individuals.

Mobile Ordering

The mobile app was frequently mentioned as a convenient option, but there were complaints about delays and order accuracy when using it.
  • DB
    Daniel Brown
    Oct 16, 2025
    1.0
    The worst Dunkin in the world. Long wait times...$6 meal deal, if you get it complete. Walked out today without the coffee...15 minute wait, elbow to elbow with the homeless people sheltering inside...NOT worth it. Turn around and pour my coffee, easiest thing in the world. Starbucks is next door... I'd rather spend $6 for a coffee than get a meal deal wait time without coffee....but plenty of homeless people...inside and out. Bet they get their coffee!!
  • VF
    Vernice Franks
    Oct 13, 2025
    3.0
    Average Dunkin donuts, nothing outstanding.
  • LG
    Laquisha Glenn
    Oct 9, 2025
    5.0
    I was in a rush went and ordered a breakfast meal and got it in a decent time thanks Dunkin’ Donuts
  • DP
    Deborah Peyron
    Aug 21, 2025
    5.0
    They were so kind to us. Mark had just had surgery and the first place he wanted to go was Dunkin.
  • KB
    Keith Black
    Aug 20, 2025
    5.0
    I patronize the Dunkin on Liberty Street by 4th Street Live almost everyday because it is close to my job. They are so personable and professional. It can get quite busy and they are always smiling and welcoming. I recommend the Dunkin on Liberty Street to everyone. I wont go to another even if Im off work.