Dunkin'

Reviews

• JK

  Jessica K

  Sep 20, 2025
  1.0
  Rude service from guy behind the counter. I had a coupon for a free donut from having done the survey. It didn’t scan properly and when I looked at the receipt I noticed I was charged for it. The guy was rude and told me to come back and use it tomorrow. I said no and I wanted a refund. He was upset and didn’t even give the full refund (didn’t refund the tax). They messed up my order and gave me a medium coffee when I paid for a small, so I let the tax go. I didn’t expect such attitude from a donut worker for something so simple. Still, the coffee and donut were satisfactory.
• MP

  Mya Porter

  Jul 22, 2025
  1.0
  I am usually a regular here, and most time the service is merely okay and the food is what you would expect. Today I just wasnt having a good day and I heard from a lady behind the counter working on my order making fun of what I chose. Normally I would let it go but it's just not what I needed to hear today.
• CE

  Carissa Edwards

  Jun 28, 2025
  1.0
  On June 28th, I visited this Dunkin store with children. The person who is working the counter is extremely rude and has zero customer service skills. I politely approached her about an issue with how something was made and instead of just simply remaking it, she became defensive and flat out refused. The person claimed to be a manager (7:00 AM in case the real store manager sees this) and was unwilling to fix any issue.