Dunkin'

3.8
688 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sayre, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
101 S Keystone Ave, Sayre, PA
18840, United States

Hours

Reviews

3.8
688 reviews
5 stars
321
4 stars
144
3 stars
71
2 stars
45
1 star
107

What are people saying?

AI-generated from customer reviews

Service Quality

Customers frequently reported rude and inattentive staff, with many experiences of long wait times and incorrect orders.

Product Consistency

There were numerous complaints about the quality and consistency of food and beverages, including watered-down coffee and incorrect items.

Inventory Issues

Many reviews noted that the location often runs out of popular items, leading to customer dissatisfaction.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty tables and equipment.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • JA
    Justin Altieri
    5 days ago
    1.0
    Placed mobile order, went to store waited 10 minutes inside and they put one of two drinks out, proceeded to wait another 15 minutes and nobody made the other drink they ignored the mobile for the drive thru, one staff member even was making comments about how we were “staring at them” instead of acknowledging us and asking what we were waiting on for about 20 minutes. it took over 30 minutes from when the order was placed to when it was received and on top of that they were out of multiple ingredients. Unacceptable
  • LN
    Lyn nonya
    Oct 26, 2025
    1.0
    I have given this place three chances and all three times it was the worst coffee I have ever been given and how dare you if you get a flavor in it because they have it so watered down you can't even taste it. This is not just me I have brought three other people with me and they all complained about their coffee being terrible also. Also the staff is always on the rude side. Over a year's time btw.
  • SS
    Squeezey
    Oct 16, 2025
    1.0
    From out of town, ordered to wrong dunkin, tried calling multiple times and no one answered. Thanks for taking my money and probably someone else took my order. Another reason dunkin is awful
  • BJ
    Billy Joel
    Oct 9, 2025
    1.0
    Wake up and smell the coffee? NOT wake up and wait forever while snotty teenagers stand around with 0 urgency. I’d be more sympathetic if my order was delayed due to being busy but no it’s sheer laziness! Management needs to really do a better job I understand this is a low paying position but you still have to work! It’s not hard kiddos if you can’t handle a job like this then you won’t be able to handle a full time professional job
  • DJ
    De Johnson
    Oct 5, 2025
    1.0
    I ordered a maple bacon cheese croissant sandwich, two old fashioned donuts & one kreme delight donut. I get home & in my bag is a bagel with cream cheese, 1 old fashioned donut, 1 glazed donut & one powdered donut. I called to tell them my order was wrong and I wad told I could bring it back & they'd remake it. I just worked 13 hours& drove 35 minutes home...so no I'm not going back to get it remade.