Dunkin'

3.8
250 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Central Village, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
51 East Main St, Central Village, CT
06332, United States

Hours

Reviews

3.8
250 reviews
5 stars
116
4 stars
57
3 stars
32
2 stars
12
1 star
33

What are people saying?

AI-generated from customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and slow service.

Order Accuracy

There are frequent complaints about incorrect orders, with multiple customers noting that their requests were not fulfilled correctly.

Speed of Service

Many customers express frustration with long wait times, particularly during busy hours, indicating a need for improved efficiency.

Product Quality

While some customers enjoy the coffee and food, others report issues with freshness and quality, particularly with donuts.

Staff Attitude

Staff attitude varies significantly, with some customers highlighting friendly interactions while others describe a lack of professionalism.
  • JJ
    jim joseph
    Oct 19, 2025
    3.0
    Only place to get a quick iced coffee.
  • AM
    Amber M
    Jun 20, 2025
    2.0
    The young man that was working there was very nice. But there was this older woman, I’m not sure if she was a manager or not but she was very loud and very rude to other customers at the drive through. She was complaining about their orders and said the customer was incorrect. Very strange
  • SF
    Sarah Fischer
    May 24, 2025
    2.0
    This is the worst at which I've ever had an experience. There were about 8 cars in line at drive-through and it took over 20 minutes. When I got to the windows, the employee put my drink on the window and then proceeded to do other things for 3 minutes (I timed it), and then when she FINALLY decided to give me my order, she had to take another 2 minutes to retrieve a donut. Completely understand being busy, but it's poor management to put a ridiculously slow employee on the window during busy times.
  • LL
    l0standw0ndering
    Apr 17, 2019
    5.0
    Very convenient and friendly staff