Dunkin'

3.8
187 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Albany, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1 Crossgates Mall Rd, Albany, NY
12203, United States

Hours

Reviews

3.8
187 reviews
5 stars
90
4 stars
38
3 stars
20
2 stars
6
1 star
33
  • FF
    Fagundes
    Oct 10, 2025
    1.0
    I wish I could give 0 stars. Lady in the cashier said the machine was broken so I couldn’t order my Frappuccino and I could only get frozen coffee or regular warm coffee so I just got the frozen coffee with mocha flavor. She then told me to pick up the drink on the side while she proceeded to take another girls’ order. I stepped to the side with my baby’s stroller when I saw she was attending someone else but then she started yelling that I needed to pay like I was trying to leave without paying (??). She also made the other girls order before mine and was talking to me like she was doing me a favor. My coffee was not frozen, very watery and not good at all. Worst service ever, I feel bad for her for being that rude and miserable. Never go to this Dunkin’
  • EE
    erica
    Jul 18, 2025
    3.0
    Why are you charging .80 for butter? Is butter that expensive now that we have to charge for it.
  • SF
    Santos Flores
    Jul 1, 2025
    1.0
    Low key disappointed, the lid to my drink was dirty it had coffee on it previously. My drink itself had no flavor, it just tasted like water or the energy drink they put in it. Not sure felt weird
  • AB
    ATIF Bajwa
    Mar 18, 2024
    1.0
    Went at 7:18pm and the guy said we are closed
  • ME
    Masoud Esmaili
    Apr 15, 2023
    1.0
    Rude staff not caring about customers. They prepare orders without listening to customer request.