Dunkin'

3.4
720 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lancaster, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1242 Lititz Pike, Lancaster, PA
17601, United States

Hours

Reviews

3.4
720 reviews
5 stars
286
4 stars
127
3 stars
59
2 stars
52
1 star
196
  • GG
    Genny
    Sep 8, 2025
    1.0
    The workers at this location are extremely rude and unprofessional, and even the manager has a disgusting attitude doesn’t even know how to attend a customer. Terrible customer service.
  • JG
    James Gelok
    Sep 4, 2025
    1.0
    A slot machine of stale bread, 3 out of the 4 croissants I received were stale. Ruined our breakfast. 🤮 You’re safer getting bread somewhere else
  • NM
    Nur MIajee
    Aug 27, 2025
    1.0
    Some guests have brand loyalty, but individual store and it’s management are the one who hold the standards and customer service to hold the guest. This location is completely short on customer service. Crew members are not acknowledged me at all while waiting in the front counter, but she acknowledged the next guest after me, and that guest was white, she was busy with arranging donuts without even say hello to me. After I placed order, it took 10 minutes to give my food. I had to remind her if my food was ready. I asked her name politely but she refused to give her name, I asked for manager, manager came in and said same thing that she(manager) even can’t give employee name or even her name. I felt, I was not treated right at all.
  • KM
    Kristen Mulligan
    Aug 27, 2025
    2.0
    Sat inside for 15 minutes to find out they put our kiosk order in the mobile order slot. Didn’t have straws in the bag for our food and made the breakfast bagel with cream cheese. Will be going another location next time
  • JE
    Jen’s_ experience
    Aug 22, 2025
    1.0
    So MANY bad reviews! Don’t know why Dunkin’ doesn’t make some changes! They clearly need a change in this location. Went in this morning and wasn’t able to order on the screen, person in the back said they can’t take our order, that we have to go and order from the drive-through instead. It was a long line and we figure we were better off inside we were wrong. IF YOU DON’T WANT POEPLE IN THE STORE THAN MAKE IT A DRIVE THROUGH ONLY PLACE.