Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Athol, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported inconsistent food quality, with some items being cold, burnt, or incorrectly prepared.
Service Issues
Many reviews highlighted poor service, including rude employees, incorrect orders, and long wait times.
Staff Friendliness
While some customers praised friendly staff, others noted a lack of politeness and professionalism among employees.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some customers experiencing long waits and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall store condition.
TC
Thomas Cruickshank
Oct 27, 2025
5.0
Great food
DG
Danielle Gay
Sep 10, 2025
1.0
Unreal my food was cold and it's cause wasn't cooked.
JT
Jessica Tuttle
Aug 27, 2025
1.0
Employees are super rude. Ordered a hot and an iced coffee in drive thru and a couple food items. We got our food first and then coffees, which were both iced. We tried to get employees attention got ignored, tried knocking on window and got ignored again. Super unprofessional and happe s quite a bit when they make a mistake.
JR
Josh Richardson
Aug 23, 2025
1.0
I have been getting less ice in my coffees for years always have been full with beverage. Today I was told they won't fill them at this location if you get less ice.
LN
Lizza Nyomi
Jul 21, 2025
1.0
Went into this dunkins the other day, everything was great, the food is good, drinks are fine, but there was a older lady there working with another girl, she was yelling at her, im guessing the older lady was a manager. That is completely disrespectful yelling at a staff member ESPECIALLY infront of customers.