Dunkin'

Reviews

• JJ

  Julie

  Oct 10, 2025
  5.0
  Meal deal 6 dollars not bad 5 would have been a deal.
• WW

  willy

  Sep 28, 2025
  1.0
  I come to this location every so often, typically in the morning. Whenever I come by the drive thru, the wait is exceptionally long. While waiting in line, I can hear the man at the window cackling with other customers for 5 minutes per customer. It’s getting ridiculous! To the point where I don’t think I can visit this location any longer, which is beyond a shame since I live right next door. The unprofessional behavior of the employee at the window is frankly baffling. While I appreciate friendly service, holding up the entire line for extended personal conversations is unacceptable. It creates a negative experience for everyone else. This excessive wait time consistently throws off my schedule and makes it impossible to grab a quick coffee before work or other commitments. It's incredibly frustrating to be stuck in a drive-thru line for so long due to unnecessary chatting. I'm genuinely disappointed that I'm being forced to consider other coffee options. Living so close, this location should be my go-to, but the consistently slow and unprofessional service makes it impossible to justify. I hope management addresses this issue before they lose more customers.
• MC

  Mikala Cipriani

  Sep 25, 2025
  5.0
  My fave Dunkin around southington!! One worker in the window (was there this morning) is always so kind and positive, I bet they brighten up so many peoples day!
• MM

  Maria

  Sep 9, 2025
  5.0
  When employees go above and beyond to make genuine relationships with their customers, it’s appreciated! Joe made my morning watching him interact w a smaller customer (toddler). The boy knew Joe and obviously loves him!! Stay awesome…
• JJ

  Josh

  Aug 4, 2025
  1.0
  How are you gonna say your open until 8pm then be locked up at 740pm