Dunkin'

3.7
216 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
1300 Jefferson Rd, Rochester, NY
14623, United States

Hours

Reviews

3.7
216 reviews
5 stars
95
4 stars
46
3 stars
28
2 stars
11
1 star
36
  • TH
    The Hills
    Oct 5, 2025
    1.0
    See what happens when you fill the cups right up to the rim and don't put the lids on all the way. This happened on Thursday; today is Sunday and my hand still looks like this. I won't post a pic of the burns on my leg either. 🤬
  • AJ
    Alex Jordan
    Sep 21, 2025
    1.0
    Waited in line for 30 minutes in the drive through, terrible service. Line still wasn’t moving so we left
  • CS
    Coffee Snob
    Sep 20, 2025
    3.0
    The coffee was made well, the service was good although the atmosphere needs improvement, it seems like they are storing a bunch of stuff in the lobby and it looks like their doing renovations, please fix.
  • CT
    Chasity Thomas
    Sep 12, 2025
    2.0
    I have no idea who the new employee is, but she was VERY rude, god forbid if you ask her a question. I expected more from this location. I’ve been coming here for a year and never had an issue before, hopefully their standards on employees don’t go down hill with the new building update….
  • KC
    Kelly Collins
    Jul 14, 2025
    1.0
    Absolute garbage customer service .. made me wait 10 minutes in the drive-through line.. Did not have my coffee ready when I got to the window, then I was handed a small instead of the medium that I paid for! I was not given the receipt I requested, and then he told me that I paid for a small when I do the same order every day. I paid for a medium. Due to the weight line when there was only 2 vehicles ahead of me.I was almost late for work so I needed to leave.I tried calling after I left. several times, every time they refused to pick up the phone and had it ring to voicemail.. which is not set up!!