Dunkin'

3.5
500 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rocky Mount, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3646 Sunset Ave, Rocky Mount, NC
27804, United States

Hours

Reviews

3.5
500 reviews
5 stars
217
4 stars
86
3 stars
49
2 stars
32
1 star
116

What are people saying?

AI-generated from customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Product Consistency

The quality of coffee and food items was inconsistent, with many customers receiving incorrect or poorly made orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unkempt dining areas.

Staff Attitude

While some customers praised friendly staff, many others noted a lack of courtesy and professionalism among employees.

Overall Experience

The location received mixed reviews, with some customers expressing loyalty due to good experiences, while others vowed never to return due to repeated issues.
  • ZR
    Zach Riggs
    5 days ago
    3.0
    All the staff is cool and the energy is right but maaaaan are they slow 15 minutes to get 2 regular black coffee's is ridiculous...isnt the point to try and get in and out quickly for just some coffee. Shouldn't be this long of a process.
  • LW
    Lewis W
    Oct 11, 2025
    5.0
    Best Dunkin ever
  • CW
    Chrissy Weber
    Sep 7, 2025
    4.0
    Coffee and donuts
  • JM
    Jerry Mott
    Aug 18, 2025
    5.0
    Always a staple.
  • DW
    Dee-Dee Wright
    Jun 15, 2025
    1.0
    Ordered 3 Large hot coffees with sugar and cream. To our disappointment the coffee had no sugar and tasted nasty. The girl that made the coffee was on her phone. We usually visit this location but we had to drive to Nashville to get more. Please make coffee drinkers happy when making their coffee.