Dunkin'

3.7
1446 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Holiday, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2409 US Highway 19, Holiday, FL
34691, United States

Hours

Reviews

3.7
1,446 reviews
5 stars
699
4 stars
250
3 stars
149
2 stars
66
1 star
282

What are people saying?

AI-generated from customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences highlighting poor customer service and long wait times.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions inside the establishment, suggesting inconsistency in maintenance.

Food Quality

Several reviews criticized the quality of food and drinks, with complaints about stale items and poorly prepared food.

Staff Attitude

Many customers expressed dissatisfaction with the staff's attitude, describing them as dismissive and unfriendly.
  • LH
    Lisa Harkless
    1 day ago
    5.0
    Ordered coffee only and it was fresh, hot and tasted great. Service was friendly and quick. I order an American with 3 Splenda and 4 creams. Perfect. Price is average, but there coffee has a rich, strong flavor. Worth a little extra.
  • GP
    Germis Sánchez perez
    Oct 19, 2025
    1.0
    Muy mal servicio, están hablando entre ellos y no trabajan, son muy groseros, tiran los productos y los dañan, no prestan atención al pedido y lo preparan mal
  • KG
    Kyle Goodrich
    Oct 17, 2025
    1.0
    The staff was incredibly rude, I asked for four dozen donuts they didn’t have them so I chose to get two dozen donuts then I asked if I could get an empty box so I could split them up and they tried charging me for an empty box. The cashier was rude. The cashier was dismissive. I will not be returning here, also they do not even make their donuts here they get Shipped in .
  • AM
    Alexis Moore
    Oct 14, 2025
    1.0
    I usually go to this location because despite the morning crew being awful, the afternoon crew is usually really good. I usually submit a mobile order as it's just easier for me, I tried to submit my usual mobile order this morning, only to be told by the morning staff that they turned off the mobile ordering yesterday because according to the drive-thru staff "they're too busy in the morning to also do mobile orders" so they're just not doing mobile orders. That's just ridiculous and lazy, especially with all of the other locations still doing the mobile ordering. Even the location I went to said that this particular location is just a bunch of lazy people working there.
  • LM
    Linda Montplaisir
    Oct 13, 2025
    1.0
    Was horrible this morning only 1 person working at 5:30am had to wait over 20min in drive thur for 1 cup of coffee. The lady was the only one the others didn't show up till 6:10 you need to people on to cook.