Dunkin'

Reviews

• JY

  jackie Young

  Oct 12, 2025
  1.0
  I just left this location on a Sunday morning ordered 2 medium black hot coffee with 6 creams and 6 sugars on the side instead of cream and sugar on the side they put all the cream and sugar in one coffee and only rung me up for one coffee I’m not sure what the problem is at this location but this isn’t the first time they messed up on my order. I will not be coming to this location again. I tried calling to speak with a manager no answer. I’m beginning to think that there is a language barrier at this location.
• EE

  ED

  Sep 18, 2025
  1.0
  Slow service! Staff will ignore you. Order on app and arrive 15 minutes later, drink still not ready
• HA

  hafeez ahmed

  Sep 13, 2025
  1.0
  I am a regular customer, but this Dunkin’ consistently mishandles mobile orders. My app orders are often not ready, misplaced, or incorrectly prepared (e.g., adding cheese when I request none). Staff frequently avoid helping, sometimes speaking only in Spanish, making it hard to resolve issues. Even after notifying the manager, nothing has improved. Very frustrating — defeats the purpose of ordering ahead.
• MM

  Mae

  Aug 25, 2025
  1.0
  This lady in the photo named MARINA was very mean to me. I ordered on the Kiosk and it messed up on my order which computers do. She raised her voice at me and refused to remake my drink or give me my refund. She caused a scene thank God there were customers there who stood up for me. There was no cause for her to be so mean to me. She put misplaced anger onto me and I just wanted my drink made correctly. She needs to be fired and they need to make someone else a manager. The other customer is reporting her as well because that was not appropriate to cause a scene over a customer wanting a refund if you are refusing to remake the drink.
• YJ

  YURI JIRON

  Aug 17, 2025
  5.0
  I stopped by Dunkin’ for their Customer Appreciation Day and it was such a great experience! The staff was extremely friendly and welcoming, which made my visit even better. The wait time was very short, and everything was quick and efficient. It’s always nice to feel appreciated as a customer, and today Dunkin’ really delivered. Great service, great atmosphere—thank you for making my day!