Dunkin'

3.2
367 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Auburn Hills, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2701 University Dr, Auburn Hills, MI
48326, United States

Hours

Reviews

3.2
367 reviews
5 stars
145
4 stars
44
3 stars
28
2 stars
22
1 star
128

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect orders and issues with food quality, including items being missing or not as requested.

Service Speed

Customers noted slow service, particularly in the drive-thru, with long wait times and prioritization of drive-thru orders over walk-ins.

Product Quality

Mixed feedback on food and drink quality, with some items described as stale or poorly prepared.

Positive Staff Interactions

Despite negative experiences, some customers highlighted friendly staff members who provided good service.
  • YS
    Youssef Sakar
    2 days ago
    1.0
    Might as well lose the drive through because their speed of service is as slow as a luxury restaurant. Shouldn’t take 10+ mins everytime to get a cold brew black.
  • VV
    Vampira
    Nov 3, 2025
    5.0
    Very down to earth people food was good and our coffee was made just perfect
  • JW
    Jake Wedge
    Oct 31, 2025
    5.0
    John in the drive thru is great. He’s nice and gave my kids some temporary tattoos.
  • AB
    ALYSSA BURGESS
    Oct 28, 2025
    1.0
    This used to be an enjoyable place when Ryan was the manager. The employees seemed happy and everything came out perfect but since they fired him the place hasn't been the same. I will no longer be supporting a company that doesn't support good and hard working people.
  • MC
    Michael C
    Oct 8, 2025
    1.0
    DISAPPOINTING. Every delivery pickup its like a surprise they have one or are clueless. Unprofessional. Clearly prioritize the drive thru. Waiting extra 10 minutes everytime minimum