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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Massillon, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Order the same thing everytime. The whole time the lady taking the order made me repeat my order multiple.times and tried to correct me on what I was ordering. We get a caramel ice coffee and add extra pumps of caramel and add pumpkin. She kept telling me it's either a large pumpkin or a large caramel its not both. Kept making rude remarks to me while i was ordering. She went JESUS at the pump amount I asked for and at the end I asked for cream and sugar in both and she went well why didn't you say that before. Got up to the window and she was laughing hysterically the whole time making it. Didn't add the cream or sugar and then made a rude comment about let us know about getting in trouble with the reviews. Can't give you a name because she made sure she had no name tag on but it was the manager because she had the black dunkin polo on. short petit woman with ginger hair styled like a boy. Will never go back to this dunkin again
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Rylan Finzer
6 days ago
1.0
Came at 4:30 AM and couldn't get anyone to answer the speaker for an order.
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Angie Lilley
Oct 13, 2025
3.0
One job...put two Mint tea bags in a cup with hot water. Not black tea, not the breakfast blend but mint.
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S R
Sep 28, 2025
5.0
Typical Duncan.
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Lexi Lehman
Aug 28, 2025
4.0
I always usually enjoy my experience at Dunkin making it a daily routine, and am usually greeted with great service that improves the quality of my morning. However, my most recent visit to this Dunkin location was less than satisfactory with my service. In going through the drive through, a worker named Brooke greeted me with an exasperated tone and rushed through my order while also taking an unnecessarily long time to give me said order. I would appreciate a kind work staff to continue the positive flow of my morning.