Dunkin'

3.3
501 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Franklin, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6830 Franklin Lebanon Rd, Franklin, OH
45005, United States

Hours

Reviews

3.3
501 reviews
5 stars
197
4 stars
62
3 stars
64
2 stars
37
1 star
141
  • RW
    R Waleca
    Oct 1, 2025
    1.0
    This week I tried 2 separate times to get coffee at this location. And I left without purchasing anything because the wait was too long each time.
  • FF
    Faridun Fayziev
    Sep 22, 2025
    1.0
    please open on time
  • SP
    Shana Plummer
    Sep 19, 2025
    2.0
    Madonna's were trying, and I thought that the customer's service wasn't up to par.Where it used to once be, there's hardly any plays on any of the glaze donuts is pretty much a dry donut, highly disappointed
  • JP
    Juju Palmer
    Sep 3, 2025
    1.0
    The person taking my order did not ask if I wanted my refresher with tea or lemonade and instead assumed it was tea. At first I didn’t care because I should’ve remembered to say what I wanted it with as well. However, when I asked him if he made it with tea he responded “yea, I don’t ask because it’s usually tea.” I understand forgetting, but just not asking at all is in my opinion bad service. While he was remaking my drink the subways worker walks over and says he is “just there to entertain” and then after no laughter at his joke says he is “training” the Dunkin worker. Why is the subway worker training someone for a different company? Also, if he is still being trained, why is he already assuming orders. I came back about a week later and again, same thing. Didn’t ask what I wanted it with, made it with tea. Also they don’t take the app or gift cards.
  • DD
    Destiny Dean
    Sep 2, 2025
    2.0
    Extremely disappointed with my order made yesterday I ordered two beverages in which were filled to the brim with cold foam the woman who made them said this is how it’s supposed to look I’ve came to this Dunkin for over a year and have ALWAYS ordered the same thing and I’ve never been disappointed like this it was absolutely NOT Worth $10 it looks as if she hadn’t made enough of the drink itself so instead of taking a minute to correct the drink she just filled it up with cold foam after the cold foam settled the drink wasn’t even full. I then called not once not twice but four times the same woman who made the drinks Answered the phone playing games refused to let me speak to the manager said that there was only two workers and the manager was busy to call back the following Day then never gave me her name I said I’d call back and she hung up in my face. Extremely Disappointed as this was always my favorite Dunkin Donuts and now I’m not even sure to get my moneys worth nor help with the issue.