Dunkin'

Reviews

• HM

  Hakeem Muhammad

  5 days ago
  5.0
  Five-Star, World-Class Service at Dunkin’ — 300 E Atlantic Blvd I pulled off the expressway for an important meeting and took a chance on this Dunkin’. Game changer. From the moment I walked in, the environment set the tone—quiet, warm, and intentional. No blaring music just warm inviting low tone music, no chaos- the Halloween theme was done with focus and attention to detail. Just a clean, focused space where you can actually think, execute, and win your day. I handled my meeting, knocked out extra study time, and left with more momentum than I came in with. The night crew is ELITE. Niyah was phenomenal—present, attentive, and on point. Reese went next level: she stepped out from behind the counter to personally deliver my iced coffee, made exactly how I like it. That’s the difference between average and world-class—small details done with excellence. And Angie checked in with real kindness, asking if I needed anything else to finish strong. I came for coffee; I left with Michelin-star service. To Niyah, Reese, and Angie—thank you for raising the standard. You’ve earned a loyal customer. Any time I’ve got meetings in the Pompano Beach area, this is my headquarters.
• VA

  victoria austin

  Oct 12, 2025
  1.0
  I really dont appreciate the bad service this morning. You guys messed up my order and tell me to come back around and start over knowing damn well its your fault and there's no way to come back around without busting a mission. Really un called for you to also tell me to not check my bag of food like I dont have some right to check ny purchases. Pls close down and let another business take over that will treat their community better.
• CB

  Clara B.

  Oct 4, 2025
  1.0
  Before I made this review, I gave this Dunkin’ location a lot of try but enough is enough,Why the black heavy set lady with the tattoo on her neck is still working there like why why and why??? It’s about customer service, she ain’t got none whatsoever, she will ruin your morning by 6 am with her stinky attitude. Everyone complaining about the same person but she’s still working there, that lady is rude, she doesn’t want to help or if you miss one thing on your order or coffee it’s straight up attitude, taking your payment is attitude, the worst thing is she doesn’t respond to good morning or when you say thank you, no manners at all , making loud comment about the customer issues, like who hired her??? Is she being forced to work inside this location??? The owner of this location needs to go down there and check what’s going on because this is unacceptable towards your customers.
• DS

  Deborah Serio

  Sep 26, 2025
  1.0
  Came thru drive thru shortly before posted closing time (7:55p) and there was no answer at the box. Drive to the window and the two people inside rushed away from the window. They later came back to check on me while I was writing this and told me I wasn't here before closing. I would suggest altering the stated "open" time to when you are open to customers. They are already off premises. I will find somewhere else. Shameful business practice and customer service.
• DD

  Diamond d D

  Sep 11, 2025
  1.0
  The lady who works in the morning is so rude like she wants to start a fight with you or she hates you as a customer. I don’t need that type of attitude in the mornings when I just woke up I will definitely be taking my money somewhere else I’m not spending money here when she wants to be so rude. She’s gonna take away all the money at your establishment. Honestly, after reading all the comments, it’s insane that everyone is complaining about that same lady. It’s the heavyset black woman in the morning who always has her nails done and she is so rude. She makes comments at people rude things. She does not have to say if she does not appreciate her job, they should hire someone who is happy and who appreciates Work That a job who would love to take her position.. Why would she go around spreading all that miserable energy to people all I know is when I’m in this area and I have a choice to go to that Dunkin’ Donuts. It is my last resort because of her stinking attitude. She needs to be replaced