Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Springdale, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
561 reviews
5 stars
284
4 stars
107
3 stars
71
2 stars
25
1 star
74
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their kindness and professionalism, others are criticized for rudeness and unprofessional behavior.
Product Quality
Many customers reported issues with food and drink quality, including incorrect orders, cold items, and poor preparation.
Staffing Issues
Several reviews mention understaffing and its impact on service speed and order accuracy, leading to longer wait times and mistakes.
Cleanliness and Environment
The location is generally described as clean and welcoming, though some customers noted unsanitary practices.
Inconsistent Experience
Customers expressed frustration over inconsistent experiences, with some visits being satisfactory while others were disappointing.
- MWMercedez WaddellNov 4, 20251.0The employees acted like I was bothering them by trying to place an order inside. Extremely rude.
- TPTyler PflumOct 26, 20251.0First of all, I'm a huge Dunkin' loyalist, but this location is horrible and does a tremendous disservice to the brand. Even with no customers in sight, they are still consistently unprepared. After the 3rd time coming here and having this same experience, I will not be coming here again.
- JTJae TOct 14, 20255.0I come to this Dunkin almost weekly and let me tell you about Angelo Massey!!!!!!! He is absolutely amazing. He is funny, kind, and caring. His customer service is top notch. I went in and he was the only person working as the supervisor quit that morning and yet he still held it down. There were a few patrons and he handled it like a champ. Please recognize him as every week he is the reason i come back. I have had a not so good experience with a young lady there a while ago, but Angelo keeps my business. We always have a quick chat and he has never gotten my order wrong. Angelo keeps up the GREAT WORK! See you soon Sirrrr!!!
- DRDenisse RuizOct 12, 20251.0On google it says closes at 7pm. It’s 650pm and the girl at the cashier said they are closed bc she already counted her register…
- TMTara McIntoshAug 24, 20255.0The customer service is impeccable!! Great service and friendly atmosphere. My favorite place