Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Burlington, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
I just walked Dunkin to order a bagel. I see a worker outside smoking a cigarette as it blows in my face. I get into the store and no worker is there to take my order. Until the heavy set guy smoking a cigarette comes in and Rudely asks me what I want. I say we have an online order which contained a bagel. I ask him nicely to put cream cheese on it and he says “no I can only put in on the side” this was weird to me because everyone I ask puts it on for me this was the first guy that didint. I get my bagel and walk back to the car only to open it and it was not in any plastic wrap only contained a knife and cream cheese. The worst part was it was not cut in half and just looked like a 2 year old put it in a bag. This worker should most definitely be reprimanded I will not be coming back.
EL
Evan Lacey
Oct 11, 2025
1.0
So many times in a row I have paid for cold brew but they ARE NO LONGER MAKING COLD BREW AT THIS LOCATION
RL
review leaver
Oct 11, 2025
1.0
This is the Dunks that is on my way to work. Tell me why I used to order the braided apple pies and they were actually cooked and not RAW AND COLD when I order them now?? I took one bite of my breakfast and it was disgusting, all I taste is raw pastry dough or whatever it’s made of, it just tastes like apple and raw dough. It’s pale and uneatable, thanks for ruining my breakfast consistently.
I’ll also add that it was in a mobile order so they had more than enough time to actually let it cook in the oven or whatever they heat the food up in.
JB
jessyca boone
Sep 18, 2025
1.0
I've only written one negative review in my entire life for a serious reason. This one isn't serious, but there were so many things wrong that customers deserve to know. The girl who made my sandwich cleaned the floor with her hands (gloves) and without changing the gloves went back to making my sandwich. When I told her I saw this, she apologized, changed the glove, and made the sandwich again, but this time wrong. Meanwhile, I was also waiting for the server who wrote down my drink wrong and told me three times that I had ordered that (I've never in my life taken what she was giving me). She remade it, it took a long time, and I received a horrible drink. Next to me was a man who also received the wrong sandwich. I noticed that there are fewer employees than there should be, which seems to overwork the employees. And supervision is urgently needed.
PX
punchy xx
Sep 1, 2025
2.0
The staff is incredibly nice but this Dunks seems constantly understaffed which means orders are consistently wrong. It’s getting to a point where it’s incredibly frustrating to turn around every time and have my order fixed once I leave the drive thru. Even mobile ordering doesn’t guarantee your coffee will be made correctly or your food will be right.