Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
While many customers praised the friendly and helpful staff, there were numerous complaints about rude service and unprofessional behavior from some employees.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders and inconsistent food quality, leading to customer dissatisfaction.
Cleanliness and Atmosphere
The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported it was not well-maintained.
Speed of Service
Customers frequently mentioned slow service, particularly during busy times, with long wait times in both the drive-thru and inside.
Product Quality
Feedback on food and drink quality was varied; while some enjoyed the coffee and donuts, others reported stale items and unsatisfactory food preparation.
JG
Juliarose Genuardi
2 days ago
5.0
Staff was incredibly kind, patient & most importantly fun. EXCEPTIONALLY clean location. Speedy execution. I loved being there and this is will be new Dunkin!! Great experience
TN
Taylor Nabb
Nov 4, 2025
5.0
Ayanna is such a sweetheart! The people here are always so nice and do such a good job.
PH
phyllis herbinko
Sep 7, 2025
5.0
I have never had a problem with my dad near me on Brownsville Rd 15210,Tabitha and the whole crew there have never been mean, arrogant or unprofessional,and when I see a bad review,consider yourselves doing that job on a Dailey basis,and everyone has an off day,it does NOT define the type of person they are everyday
AV
Al Vaughan
Sep 5, 2025
1.0
I always ask for one creamer...they dump creamer in it and then have an issue with you asking them to correct it. Recently, when I asked her to correct it, I believe she gave me tea and not coffee because it tasted like flavored water when I drank it after using an individual creamer to show her the difference.
AS
Adel Suleymanov
Sep 4, 2025
3.0
Subpar service. Can not, or chose not to follow simple instructions.