Dunkin'

3.8
298 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plymouth, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
160 South St, Plymouth, MA
02360, United States

Hours

Reviews

3.8
298 reviews
5 stars
139
4 stars
67
3 stars
35
2 stars
13
1 star
44

What are people saying?

AI-generated from customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior from management.

Order Accuracy

Many customers experienced issues with incorrect orders, both in drive-thru and in-store, leading to frustration.

Cleanliness and Maintenance

Several reviews mention cleanliness issues, including dirty bathrooms and unkempt staff, impacting the overall experience.

Product Quality

While some customers enjoy the coffee and food, there are complaints about stale items and inconsistent quality.

Efficiency

Service speed varies significantly, with reports of long wait times and poor management during busy hours.
  • TT
    Trina.
    Aug 17, 2025
    4.0
    Very nice and great customer service thank you
  • PG
    Patrick Gavin
    Jul 13, 2025
    4.0
    This is a stand-alone Dunkin in the same “plaza” with Mayflower Food and Spirits/Mobil is located off of exit 13 (old exit 5). It is not to be confused with the Dunkin's inside the Sunoco on the other side of Route 3. The difference is night and day. What a bagel toasted dark with the cream cheese on it? These guys will hook you up!
  • RW
    Rebecca White
    May 19, 2025
    1.0
    Manager was rude and childish, doughnuts were stale even though I went there in the morning. I’ve never had this bad of an experience at any other dunkin. Do better
  • MH
    mike hawk
    May 18, 2025
    1.0
    You’d have a better shot at any other dunks but here