Service Quality
Customer experiences with service quality are mixed, with some praising friendly and efficient morning staff, while others report rude and inattentive afternoon employees.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food and Drink Quality
While many customers enjoy the coffee and food, there are reports of inconsistent drink preparation and food quality, including burnt coffee and dry donuts.
Cleanliness and Environment
The location is generally noted for being clean, but some customers express dissatisfaction with the atmosphere and staff behavior.
Speed of Service
Service speed varies, with some customers experiencing long wait times, particularly during busy hours, while others report quick and efficient service.