Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Mixed feedback on food quality; while some enjoyed the donuts and breakfast items, others reported stale products and incorrect orders.
Cleanliness
Several customers noted cleanliness issues, both inside and outside the establishment, indicating a need for better maintenance.
Speed of Service
Many customers experienced slow service, particularly during busy times, leading to frustration with wait times.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary significantly.