Dunkin'

3.6
521 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Grafton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
72 Worcester St, Grafton, MA
01519, United States

Hours

Reviews

3.6
521 reviews
5 stars
230
4 stars
110
3 stars
46
2 stars
34
1 star
101
  • MR
    Melissa Rocco
    5 days ago
    1.0
    I’m not usually the kind to do reviews,as I feel like they are a waste of time and I don’t have enough energy to waste my time on things like this,but this place is an outrage. My mother (who’s English is mediocre but usually understandable) was trying to order a hot hibiscus tea with two bags,a bacon egg and cheese,a Boston cream and a Sabrina daydream strawberry refresher. They got the tea,the donut and the bacon egg and cheese order name right,but when she was trying to say that she wanted the Sabrina strawberry with less ice and three sugar,they thought she said just ice and then some girl with a yelling voice said l what the hell,and we decided to just remove the Sabrina strawberry. Then when we got to the window, the girl read us back our order,then my moms attempted to put the Sabrina strawberry in,but the girl just said “we’re too busy to add stuff at the window” and then the donut came alright,the tea came with one tea bag and not two,and then when I went to take the bacon egg and cheese out the bag,the little bag just fell apart,and everything spilled. Overall really bad service and honestly cursing at a customer over an order is jst immaturity.
  • RP
    Rob Pelletier
    Sep 6, 2025
    5.0
    Typical Dunkin experience
  • KL
    Ksenia LeBeau
    Aug 15, 2025
    1.0
    Worst dunkin experience I've ever had. I ordered through the drive thru. When I got to the window I realized sweetener was added to my coffee. I informed the worker and when she requested it be remade a worker in the back started screaming to the staff they are not to remake my coffee that's what I ordered and I can get the he'll out of there. Now when you look at the sticker on my coffee and on my receipt nowhere did it say to add any kind of sweetener. I understand it gets stressful during busy times. I have worked retail for 20+ years, but the employees immediately reaction created a situation that didnt need to happen. They asked me to pull into the parking lot while they remade it but I had to get to work and had to request 2xs for them to refund it. So I left upset and with no coffee.
  • LL
    Livia Louback
    Aug 9, 2025
    2.0
    This was by far the worst Dunkin Donuts I have ever been to. I used to come by to the drive thru as it's on my route to work. However, the staff is not friendly at all and they have zero care while preparing the food. I often get my hash browns all shattered or glued together, donuts with the toppings glued to the paper and even my sandwich had the cheese all over the wrapping paper instead of inside the bread. They never made my English Muffin slightly toasted regardless of how many times I asked for it. Always burnt. A complete disappointment. Go to any other Dunkin, you'll be happier.
  • GN
    Gregg Noury
    Jul 31, 2025
    5.0
    Staff was pleasant filled my order quickly!! Place was very clean!!