Dunkin'

Reviews

• KG

  Keysha Gordon

  Sep 26, 2025
  1.0
  I have a drink order saved in the app. Every time I order it from this location it never tastes right. I don't think they are using dunkin's syrups. I've ordered from lots of DD around the states, this is the only location that always taste off. To top it off, the service at this location is painfully slow!
• SS

  sophia

  Sep 18, 2025
  1.0
  if you are of color you may not be serviced respectfully.
• FM

  F M

  Sep 12, 2025
  1.0
  Save your money and make your own coffee at home. If I could give no stars I would. Service is trash, food and drinks are trash and they are always out of something.
• JD

  Jane Doe

  Sep 10, 2025
  1.0
  Worst Dunkin I have ever been to, one staff member in particular was so awful to me I am considering never going to any Dunkin’s donuts ever again. Management needs to step in asap!
• TG

  Tess Garcia

  Sep 10, 2025
  1.0
  Since February 13, I’ve tried to contact the franchisee about a racist incident I witnessed from the manager here. It’s now September, and I have yet to receive an update- to my knowledge, this manager is still employed. When I entered the store at issue, the manager, who wasn't wearing a name tag, told me she couldn’t make my drink as they were out of oat milk. I asked if they had other non-dairy milks, and she told me she would look in the back. However, when the women ahead of me, who also ordered a drink with oat milk, informed this manager that they are lactose intolerant, the manager told them that she would be unable to accommodate them, as they did not have any non-dairy milks in stock. These two women are Black, and I am a white woman. Minutes later, the manager returned from the back to inform me that they did have almond milk in stock. The two previously mentioned women asked if the manager could now accommodate them by using the almond milk in their drink. The manager refused to respond. The women asked if they could speak to a manager, to which she replied that she was the manager. I then asked the manager to make the women’s drink with almond milk. She initially refused, but acquiesced when I made it clear that I would not leave the store until these women were accommodated. When the women’s drink was made, the manager handed the drink to me, still refusing to acknowledge the other women. I’ve contacted Dunkin corporate, City Council, the NY Commission on Human Rights, the NYS Attorney General, and the Better Business Bureau. No one has enacted change in response to this disgusting act. Everyone involved should be ashamed.